{"id":5331,"date":"2025-07-16T09:56:22","date_gmt":"2025-07-16T07:56:22","guid":{"rendered":"https:\/\/attentioncrm.com\/?p=5331"},"modified":"2025-07-16T13:18:26","modified_gmt":"2025-07-16T11:18:26","slug":"decathlon","status":"publish","type":"post","link":"https:\/\/attentioncrm.com\/hu\/decathlon\/","title":{"rendered":"Decathlon r\u00f6vid"},"content":{"rendered":"<h1 data-start=\"195\" data-end=\"247\">Egys\u00e9ges rendszer, jobb \u00fcgyf\u00e9l\u00e9lm\u00e9ny \u2013 meg\u00fajult a Decathlon \u00fcgyf\u00e9lszolg\u00e1lata<\/h1>\n<p data-start=\"248\" data-end=\"319\">A <span style=\"color: #000000;\"><a style=\"color: #000000;\" href=\"https:\/\/www.decathlon.hu\/?utm_source=google&amp;utm_medium=cpc&amp;utm_campaign=hu_t-perf_ct-search_n-performance-brand-exact_ts-bra_f-cv_o-roas_&amp;utm_term=decathlon&amp;utm_adgroup=Decathlon+CORE&amp;gad_source=1&amp;gad_campaignid=755568623&amp;gbraid=0AAAAADNXkbBQNsNfcCOuSX1ciHn7PxyCl&amp;gclid=Cj0KCQjwm93DBhD_ARIsADR_DjFUeXnf0XpWVk5QyjGlLBs-vQbIARAd3QpvZgL6NF9RQZ0WfojAG8IaAt3tEALw_wcB\">Decathlon<\/a><\/span> c\u00e9lja az volt, hogy olyan \u00fcgyf\u00e9lszolg\u00e1lati rendszert vezessen be, amely \u00e1tl\u00e1that\u00f3, jogszab\u00e1ly-kompatibilis \u00e9s minden csatorn\u00e1n egys\u00e9ges \u00e9lm\u00e9nyt ny\u00fajt a v\u00e1s\u00e1rl\u00f3knak. A Salesforce bevezet\u00e9s\u00e9vel \u2013 az Attention CRM Consulting szakmai t\u00e1mogat\u00e1s\u00e1val \u2013 egy olyan platform sz\u00fcletett, amely minden \u00e9rintett csapat (\u00fcgyf\u00e9lszolg\u00e1lat, p\u00e9nz\u00fcgy, logisztika, \u00e1ruh\u00e1zi dolgoz\u00f3k) k\u00f6z\u00f6s rendszerben, naprak\u00e9szen tud egy\u00fcttm\u0171k\u00f6dni.<\/p>\n<h3 data-start=\"746\" data-end=\"760\">A kih\u00edv\u00e1s:<\/h3>\n<ul>\n<li data-start=\"763\" data-end=\"824\">A Decathlon \u00fcgyf\u00e9lszolg\u00e1lati \u00e9s \u00e1ruh\u00e1zi kommunik\u00e1ci\u00f3 nem volt egys\u00e9ges<\/li>\n<li data-start=\"827\" data-end=\"897\">Az \u00fcgyek nyomon k\u00f6vet\u00e9se neh\u00e9zkes volt, gyakran inform\u00e1ci\u00f3k vesztek el<\/li>\n<li data-start=\"900\" data-end=\"980\">A reklam\u00e1ci\u00f3k dokument\u00e1l\u00e1sa sok hibalehet\u0151s\u00e9get rejtett, jogszab\u00e1lyi kock\u00e1zattal<\/li>\n<li data-start=\"983\" data-end=\"1050\">Nem \u00e1lltak rendelkez\u00e9sre egys\u00e9ges riportok vagy teljes\u00edtm\u00e9nymutat\u00f3k<\/li>\n<\/ul>\n<h3 data-start=\"1052\" data-end=\"1067\">A megold\u00e1s:<\/h3>\n<ul>\n<li data-start=\"1070\" data-end=\"1149\"><strong data-start=\"1070\" data-end=\"1098\">Salesforce Service Cloud<\/strong>: k\u00f6z\u00f6s platform minden \u00fcgyf\u00e9lkapcsolati folyamatra<\/li>\n<li data-start=\"1152\" data-end=\"1235\"><strong data-start=\"1152\" data-end=\"1176\">Automatikus sablonok<\/strong>: a reklam\u00e1ci\u00f3s jegyz\u0151k\u00f6nyvek mindig pontosak \u00e9s jogszer\u0171ek<\/li>\n<li data-start=\"1238\" data-end=\"1317\"><strong data-start=\"1238\" data-end=\"1260\">Chatbot-integr\u00e1ci\u00f3<\/strong>: gyakori k\u00e9rd\u00e9sek automatiz\u00e1lt kezel\u00e9se, tehermentes\u00edt\u00e9s<\/li>\n<li data-start=\"1320\" data-end=\"1386\"><strong data-start=\"1320\" data-end=\"1345\">Teljes transzparencia<\/strong>: minden \u00e9rintett l\u00e1tja, hol tart egy \u00fcgy<\/li>\n<li data-start=\"1389\" data-end=\"1470\"><strong data-start=\"1389\" data-end=\"1411\">Riportok \u00e9s KPI-ok<\/strong>: hat\u00e9konys\u00e1gm\u00e9r\u00e9s, folyamatfejleszt\u00e9s, koll\u00e9g\u00e1k \u00e9rt\u00e9kel\u00e9se<\/li>\n<\/ul>\n<h3 data-start=\"1472\" data-end=\"1488\">Az eredm\u00e9ny:<\/h3>\n<ul>\n<li data-start=\"1491\" data-end=\"1546\">A v\u00e1s\u00e1rl\u00f3knak nem kell \u00fajra elmondaniuk a probl\u00e9m\u00e1jukat<\/li>\n<li data-start=\"1549\" data-end=\"1619\">A koll\u00e9g\u00e1k gyorsabban \u00e9s magabiztosabban oldj\u00e1k meg a be\u00e9rkez\u0151 \u00fcgyeket<\/li>\n<li data-start=\"1622\" data-end=\"1673\">Cs\u00f6kken a b\u00edrs\u00e1gkock\u00e1zat, n\u0151 az \u00fcgyf\u00e9l-el\u00e9gedetts\u00e9g<\/li>\n<li data-start=\"1676\" data-end=\"1734\">Orsz\u00e1gosan egys\u00e9ges m\u0171k\u00f6d\u00e9s, 24 \u00e1ruh\u00e1zban, 1000+ term\u00e9kkel<\/li>\n<\/ul>\n<blockquote data-start=\"1736\" data-end=\"1948\">\n<p data-start=\"1738\" data-end=\"1948\">\u201eA Salesforce egys\u00e9ges\u00edtette a m\u0171k\u00f6d\u00e9s\u00fcnket \u00e9s biztons\u00e1got adott a koll\u00e9g\u00e1knak. Mindenki tudja, mi a k\u00f6vetkez\u0151 l\u00e9p\u00e9s \u2013 \u00e9s hib\u00e1zni sem tud.\u201d<br data-start=\"1877\" data-end=\"1880\" \/><em data-start=\"1882\" data-end=\"1948\">Fin\u00e1czy Eszter, \u00dcgyf\u00e9lszolg\u00e1lati vezet\u0151 \u2013 Decathlon Magyarorsz\u00e1g<\/em><\/p>\n<p><span style=\"color: #000000;\"><a style=\"color: #000000;\" href=\"https:\/\/www.decathlon.hu\/?utm_source=google&amp;utm_medium=cpc&amp;utm_campaign=hu_t-perf_ct-search_n-performance-brand-exact_ts-bra_f-cv_o-roas_&amp;utm_term=decathlon&amp;utm_adgroup=Decathlon+CORE&amp;gad_source=1&amp;gad_campaignid=755568623&amp;gbraid=0AAAAADNXkbBQNsNfcCOuSX1ciHn7PxyCl&amp;gclid=Cj0KCQjwm93DBhD_ARIsADR_DjFUeXnf0XpWVk5QyjGlLBs-vQbIARAd3QpvZgL6NF9RQZ0WfojAG8IaAt3tEALw_wcB\"><strong>Olvasd el a teljes projekt cikket itt.<\/strong><\/a><\/span><\/p><\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>Egys\u00e9ges rendszer, jobb \u00fcgyf\u00e9l\u00e9lm\u00e9ny \u2013 meg\u00fajult a Decathlon \u00fcgyf\u00e9lszolg\u00e1lata A Decathlon c\u00e9lja az volt, hogy olyan \u00fcgyf\u00e9lszolg\u00e1lati rendszert vezessen be, amely \u00e1tl\u00e1that\u00f3, jogszab\u00e1ly-kompatibilis \u00e9s minden csatorn\u00e1n egys\u00e9ges \u00e9lm\u00e9nyt ny\u00fajt a v\u00e1s\u00e1rl\u00f3knak. A Salesforce bevezet\u00e9s\u00e9vel \u2013 az Attention CRM Consulting szakmai t\u00e1mogat\u00e1s\u00e1val \u2013 egy olyan platform sz\u00fcletett, amely minden \u00e9rintett csapat (\u00fcgyf\u00e9lszolg\u00e1lat, p\u00e9nz\u00fcgy, logisztika, \u00e1ruh\u00e1zi dolgoz\u00f3k) [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[89],"tags":[],"class_list":["post-5331","post","type-post","status-publish","format-standard","hentry","category-tema"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Egys\u00e9ges rendszer, jobb \u00fcgyf\u00e9l\u00e9lm\u00e9ny, meg\u00fajult a Decathlon \u00fcgyf\u00e9lszolg\u00e1lata<\/title>\n<meta name=\"description\" content=\"A Decathlon c\u00e9lja az volt, hogy olyan 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