Salesforce Business Analyst 

We are looking for a Salesforce Business Analyst who would act as a key liaison between business and IT, all proposed initiatives align with organizational goals and stakeholder expectations.

Your responsibilities will include: 

• Collaborate with business stakeholders to gather and understand requirements and processes across Sales, Marketing, Customer Service and e-Commerce functions.
• Analyze current business processes and provide recommendations for improvement and optimization.
• Translate business needs into clear technical requirements.
• Design, document, and test tailored Salesforce solutions.
• Facilitate and support user acceptance testing (UAT) to ensure successful delivery.
• Provide end-user training to promote adoption and efficient use of Salesforce.
• Stay informed on the latest Salesforce updates and features, and advise on opportunities for continuous improvement.
• Oversee project activities (e.g. time, scope, objective).

What we are looking for: 

• 3-5 years of proven experience as a Business Analyst with a focus on Salesforce and CRM platforms.
• Hands-on consulting experience.
• Strong analytical and problem-solving abilities.
• Excellent communication skills both written and verbal with the ability to collaborate with all levels across the organization. 
• Ability to work effectively in a fast-paced, dynamic environment.
• Strong attention to detail.
• Solid understanding of at least one of the following CRM processes: Sales, Customer Service, Marketing.
• Analytical mindset with a process-driven approach.
• Fluent in English, both written and spoken.
• University degree from a recognized institution. 

It is a plus if you have:

• Previous experience as a CRM Manager/CRM Consultant/BA/Process Organizer/System Organizer.
• Knowledge of leading CRM systems.
• Hands-on experience in Sales, Customer Service, Trade, and Marketing operations.

• Participated in software implementation projects.
• Relevant Salesforce experience, knowledge and certifications.
• Experience in working on international projects. 
• Proficiency in German.

What’s in it for You: 

• Professional growth: Gain first-hand experience both locally and internationally at one of the region’s leading CRM organizations. We offer a variety of learning and self-development opportunities, including professional training, industry conferences, language courses, and internal knowledge camps.
• Financial recognition: We reward our employees’ productivity with a performance-based bonus. In addition, our grading system provides access to further benefits and incentives.
• Wellbeing & health: We care about your health and wellbeing. That’s why we offer several wellness perks such as free access to the Go Active gym, in-office yoga sessions, skiing and rafting trips, plus fresh fruit and healthy snacks in the office.
• Community & culture: We’re proud of our friendly, inclusive, and supportive culture, with plenty of team events. From our company house by Lake Balaton, to board game nights, hiking trips, and biannual company-wide team-building events, there’s always something to look forward to.
• Flexible working model: We value the flexibility of remote work, which is why we’ve adopted a hybrid working model. You can work from our dog-friendly office above Gozsdu, but also from home more days in a week.

How to apply? 

If this role sounds like a good fit, please share your CV with us at [email protected]. We are looking forward to hearing from You!

From application to offer – here’s how it goes:

At Attention, we designed a transparent and engaging process with a two-way conversation: just as we get to know you, we want you to get to know us!  

Once you submit your CV, we will carefully review it and if there’s a good fit, you’ll be invited to an initial HR interview with the company’s recruiter. This is a great opportunity for us to learn more about your background; and for you to get acquainted with the company, role, team, culture, etc. 

Next, you’ll meet with our professional or technical leaders. This stage usually includes a case study, presentation, technical assessment to help us better understand your knowledge, approach, problem-solving skills, and thought process. 

Following the professional interview, you’ll have a conversation with our managing directors. This is where we dive deeper into alignment on values, goals, and vision for the future.

If it all comes together, we’ll be excited to extend an offer to join our team.